Living on one of the driest inhabited continents on earth means that water is as much a luxury as it is a necessity, so correctly managing the resource is critical. With around 22,000 kilometres of pipeline to service, NSW state government-owned Sydney Water has a considerable workload to both provide and maintain this essential service in Australia’s largest city.

One of Sydney Water’s Isuzu NPR 200 response and service units.

One of Sydney Water’s Isuzu NPR 200 response and service units.

The water utility carries out the planning, construction and maintenance of all water systems, sewerage treatments and filtration plants for the greater Sydney metropolitan area.
Sydney Water’s corporate fleet manager John Little, said the utility’s work involved servicing customers’ needs, inspecting and fixing water leaks, constructing and maintaining infrastructure and conducting water sampling in catchment areas.
With such an extensive range of responsibilities and often urgent customer call-outs, Sydney Water needs access to a range of tools, equipment and vehicles that are reliable and technologically advanced.
“Sydney Water is able to procure any vehicle to which state government pricing is applicable, Isuzu is obviously on that list, which means that we can access Isuzu trucks,” Mr Little said. Sydney Water have been using Isuzu trucks for around 15 years and according to Mr Little, the relationship has grown stronger in the last few years. “Isuzu makes trucks that suit our purpose very well”.
“We used to use a number of other manufacturers within our fleet of trucks, but due to Isuzu’s strong product and wide range of models, they have now become our dominant supplier. We currently have 270 Isuzu trucks and since the start of 2008, 91 Isuzus have joined our fleet. We generally lease a truck for six to seven years, or for around 150,000 to 200,000 kilometres “.
According to Mr Little, Sydney Water’s trucks operate as response units, turning out to service emergencies or problems in the water network, but they are also used for various maintenance and construction works around Sydney.
“Most of our trucks are fitted with a service body that carries tools, parts and other equipment. We also use several tippers for carrying goods to new pipeline or network construction sites and for carrying welders and other hefty equipment, we also have the odd truck fitted with a pantech trailer.”
As most of Sydney Water’s driving is on busy city and urban roads, the fleet comprises mostly of the N Series and smaller F Series Isuzu models with Isuzu’s NPR 300 and NPR 400 models their main choice, but Sydney Water also has several FVR 950s and FVR 1000s and a handful of FRR models.

Isuzu trucks provide a consistent approach for our drivers and although features and technology in the trucks is always improving, the fundamentals generally stay the same, this gives our drivers the confidence to get into a new model and just drive away, which contributes to our fleet efficiency. All vehicles in our fleet need to have power steering, air conditioning, dual airbags (where applicable) and ABS. Safety is an important consideration for Sydney Water and Isuzu trucks comfortably meet our safety requirements. Leasing our fleet means we can keep up with current technology, and the responsibility of procuring, managing, maintaining and disposing of vehicles is outsourced, allowing us to focus on our core business, and keeping our customers happy.”

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